SERVICES
CONSULTING
Our consulting services focus on integrated solutions to help you best serve and connect with your customers and constituents.
Our experienced consultants can help you increase customer retention and loyalty, energize constituent advocacy.
And also reduce the time spent managing escalated complaints at the senior leadership level.
PROJECT MANAGEMENT
Does your service improvement effort require an integrated technology solution, re-configuration of a current solution, or a large-scale change?
We provide: Configuration and Implementation of Customer Relations Management (CRM) application and Change Management Implementation Support
TRAINING
- Customer and Constituent Service Workshops
- Service Challenges and Escalations
- Managing for Superior Service
- CRM Application Training
Why Work with 1Source?
Improved customer satisfaction/retention
Increased constituent advocacy
Better ways to get things done – and the technology to support it!